Konami announced Friday via their official Silent Hill Facebook page that:
“If you purchased Silent Hill HD Collection for the Xbox 360 new and from a recognized retailer, and still have the original receipt, please send your receipt to Konami Customer Service for verification and further details on how to exchange your product. This offer is only valid for Silent Hill HD Collection (XBOX 360 version) games purchased on or before 08.08.2012. All requests must be made in writing and submitted on or before 10.07.2012 and is subject to availability. Any inquiries received after this date will not fall under this exchange program. This offer valid for purchases made in North and South America.
Note: The patch for Silent Hill: Downpour for both Xbox 360 and PlayStation 3 is still currently in development and scheduled for release at a later date.”
I don’t know what is stranger, the fact that they’re offering to exchange Silent Hill HD on 360 for a ‘better’ game, or that after the previous news that the 360 patch was cancelled, they make a note stating that it’s still coming and that the PS3 patch still isn’t out yet.
Hope you kept your receipt.